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ADA Website Accessibility Lawsuit: Online Furniture and Home Decor Retailer

Case # · District Court, S.D. Florida · Filed August 9, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AA Non-ComplianceMislabeled UI ElementsKeyboard Navigation FailureForm Accessibility IssuesLack of Accessibility Policy

Case Summary

Plaintiff VICTOR ARIZA, represented by Roderick V. Hannah, Esq., P.A., has filed a federal lawsuit in the United States District Court, Southern District of Florida, on August 09, 2022. The complaint targets an online furniture and home decor retailer, alleging violations of Title III of the Americans with Disabilities Act (ADA) and the Rehabilitation Act due to its inaccessible website for visually disabled users.

The lawsuit specifically alleges several WCAG violations, including social media buttons mislabeled as “link” in the header and footer, submenus being inaccessible via keyboard navigation, grid view buttons mislabeled as “button,” product images mislabeled as “link,” and pricing information mislabeled within the shopping cart. Furthermore, the e-commerce website is accused of lacking prompting information for online forms and failing to provide an accessibility notice, statement, or policy for disabled individuals. The complaint asserts that the website does not meet WCAG 2.0 Level AA or higher standards.

This legal action highlights the ongoing risks for businesses, particularly those operating in the retail and e-commerce sectors, that fail to ensure their websites are fully accessible to individuals with visual disabilities. Such non-compliance can lead to federal lawsuits seeking injunctive relief to mandate website modifications, as well as demands for attorney's fees, costs, and litigation expenses under federal disability laws.

Case Q&A

What specific WCAG violations is this online furniture and home decor retailer accused of?

The retailer's website is accused of having social media buttons mislabeled as “link,” submenus inaccessible by keyboard, grid view buttons mislabeled as “button,” product images mislabeled as “link,” and pricing mislabeled in the shopping cart. It also lacks prompting information for online forms and an accessibility policy, failing to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by Roderick V. Hannah, Es

What legal risk does this create?

This lawsuit demonstrates that e-commerce and retail businesses face significant legal risk under the ADA and Rehab Act if their websites are not fully accessible to disabled individuals, potentially resulting in orders for costly website remediation and payment of legal fees.

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