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ADA Website Accessibility Lawsuit: an online computer tech retailer

Case # · District Court, S.D. Florida · Filed September 1, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Alt TextKeyboard Navigation FailureForm Accessibility

Case Summary

Plaintiff VICTOR ARIZA has initiated an ADA Title III website accessibility lawsuit against an online computer tech retailer in the United States District Court, Southern District of Florida, with the complaint filed on September 1, 2022. The plaintiff is represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

The complaint details numerous accessibility barriers on the e-commerce website that hinder blind and visually disabled users relying on screen reader software. Specific allegations include social media buttons and company logos being mislabeled as generic "link" without proper description, an inaccessible telephone number and FAQ link, a shopping cart mislabeled as “zero item zero dollars zero,” and secondary main menus (Tablets and Cameras) lacking labels for screen reader integration. Furthermore, essential product information such as price, shopping cart, wish list, compare, and "Buy Now" options for best-selling items are reportedly inaccessible.

This legal action underscores the critical need for all businesses, particularly those with a significant online presence, to ensure their digital platforms adhere to web accessibility standards like WCAG 2.0 Level AA. Non-compliance exposes businesses to potential litigation, demanding injunctive relief, comprehensive accessibility audits, policy overhauls, and mandatory employee training to eliminate discriminatory practices and provide equal access for all users.

Case Q&A

What specific WCAG violations is this online computer tech retailer accused of?

The online computer tech retailer is accused of having mislabeled social media buttons and company logos, inaccessible telephone and FAQ links, a mislabeled shopping cart, unlabeled main menus (Tablets and Cameras) that do not integrate with screen readers, and inaccessible product information (price, shopping cart, wish list, compare, and Buy Now details) for best-selling items. The website also lacks necessary prompting information for online forms.

Who filed this lawsuit, and which law firm?

Plaintiff VICTOR ARIZA filed this lawsuit. He is represented by the law firms RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a significant legal risk for businesses, particularly those with e-commerce sites, of facing lawsuits under ADA Title III. Non-compliance with web accessibility standards like WCAG 2.0 Level AA can lead to demands for injunctive relief, policy changes, accessibility audits, and mandatory employee training, emphasizing the need for robust digital accessibility to avoid discrimination.

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