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ADA Website Accessibility Lawsuit: Online Clothing Retailer

Case # · District Court, S.D. Florida · Filed September 16, 2022

Plaintiff's Firm: Mendez Law Offices, PLLC

WCAG 2.1 Level AMissing Labels/Instructions (3.3.2)Error Identification (3.3.1)Focus Order (2.4.3)Screen Reader Accessibility Failure

Case Summary

ARANTZA ESPINOZA has filed an ADA Title III website accessibility lawsuit against an online clothing and accessories retailer in the United States District Court for the Southern District of Florida on September 16, 2022. The plaintiff, ARANTZA ESPINOZA, is represented by Mendez Law Offices, PLLC.

The complaint alleges multiple WCAG 2.1 Level A violations, including missing or unclear labels and instructions for user input (combo boxes for country selection, size selection, payment options, email subscription, promo code entry), audibility failures for error identification (email and promo code), and issues with focus order (cookies policy page navigation). Specifically, combo boxes for country selection lack clear instructions and audible options, error messages for email subscription and promo codes are not audibly described, unavailable product size notifications are not audibly rendered, and payment options lack audible labels.

This legal action highlights the ongoing necessity for e-commerce platforms to ensure their websites are fully accessible to individuals with visual impairments. Businesses operating similar online retail services are at risk of litigation if their digital interfaces fail to meet WCAG 2.1 AA accessibility standards, potentially leading to demands for injunctive relief and damages.

Case Q&A

What specific WCAG violations is this online clothing and accessories retailer accused of?

The retailer is accused of WCAG 2.1 Level A violations including a combo box for country selection lacking clear instructions and audible options, error messages for email subscription and promo codes not being audibly described, unavailable product size notifications not being audibly rendered, payment options lacking audible labels, and focus order issues preventing proper navigation.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by ARANTZA ESPINOZA, represented by Mendez Law Offices, PLLC.

What legal risk does this create?

This lawsuit highlights that online clothing and accessories retailers face legal risks under ADA Title III if their websites do not comply with WCAG 2.1 AA accessibility standards, particularly concerning screen reader compatibility, proper labeling for interactive elements, and error identification.

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