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ADA Website Accessibility Lawsuit: a restaurant chain

Case # · District Court, S.D. Florida · Filed January 16, 2023

Plaintiff's Firm: J. Courtney Cunningham, PLLC

WCAG 2.1 Level AWCAG 2.1 Level AAScreen Reader IncompatibilityImages of TextMissing Link PurposeInfo and Relationships Violation

Case Summary

Windy Lucius, represented by J. Courtney Cunningham, PLLC, has filed a lawsuit in the United States District Court, Southern District of Florida, Miami Division, on January 16, 2023. The plaintiff alleges that a restaurant chain's mobile website, which acts as an extension of its physical public accommodation, is not fully accessible to visually impaired consumers.

The complaint specifically details several WCAG violations, including Guideline 1.3.1 (Info and Relationships) due to the 'Catering & Events menu' being an inaccessible image announced as "Screenshot." Guideline 2.4.4 (Link Purpose in Context) is violated by multiple unlabeled elements on the homepage, such as a cryptic "? Link article comma landmark." Additionally, Guideline 1.4.5 (Images of Text) is cited because the main menu is also an inaccessible image, with none of its content being announced by screen reader software.

This lawsuit underscores the significant legal risk for businesses, particularly those in the restaurant industry, that offer digital platforms like mobile websites. Failure to ensure full accessibility for disabled users, especially those relying on screen readers, can lead to ADA Title III litigation seeking injunctive relief, attorney's fees, and other costs, compelling remediation of accessibility barriers.

Case Q&A

What specific WCAG violations is this restaurant chain accused of?

The restaurant chain is accused of violating WCAG Guideline 1.3.1 (Info and Relationships) for an inaccessible 'Catering & Events menu' presented as an image, Guideline 2.4.4 (Link Purpose in Context) for unlabeled elements on the homepage, and Guideline 1.4.5 (Images of Text) for an inaccessible main menu also presented as an image.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Windy Lucius, and the plaintiff is represented by J. Courtney Cunningham, PLLC.

What legal risk does this create?

This creates a significant legal risk for businesses, particularly those in the food service industry, whose mobile websites or digital platforms are not fully compliant with ADA Title III and WCAG standards, potentially leading to lawsuits for lack of accessibility for visually impaired individuals.

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