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ADA Website Accessibility Lawsuit: a restaurant chain website

Case # · District Court, S.D. Florida · Filed January 17, 2023

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAKeyboard Navigation FailureMissing Alt TextScreen Reader IncompatibilityMissing Form Labels

Case Summary

Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A., has filed an ADA Title III lawsuit against a Florida-based restaurant chain in the United States District Court, Southern District of Florida, on January 17, 2023. The complaint alleges that the restaurant chain's website is not fully accessible to visually impaired users, hindering their ability to access information, purchase products, and engage with the business online.

The lawsuit specifically details several WCAG violations, including improperly labeled home page buttons, inaccessible text in nutritional and allergen information, unlabeled carousel images, and keyboard navigation failures for site elements such as meal option selections. Furthermore, pricing information is mislabeled (e.g., "$6.99" read as "six point nine nine"), and "close" buttons on pop-up windows are mislabeled, making the website incompatible with screen reader software and failing to meet WCAG 2.0 Level AA standards.

This case underscores the significant legal exposure for restaurant chains and other public accommodations operating e-commerce websites that do not comply with ADA Title III digital accessibility standards. Such businesses face potential lawsuits demanding website remediation, injunctive relief, and significant attorney's fees, highlighting the critical need for comprehensive WCAG compliance to ensure equal access for all users.

Case Q&A

What specific WCAG violations is this restaurant chain accused of?

The restaurant chain's website is accused of having a home page button that is not properly labeled, inaccessible text in nutritional and allergen information, unlabeled carousel images, and keyboard navigation failures for site elements such as meal option selections. Additionally, pricing is mislabeled, and pop-up close buttons are mislabeled, failing to meet WCAG 2.0 Level A

Who filed this lawsuit, and which law firm?

Plaintiff NELSON FERNANDEZ filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This lawsuit demonstrates the ongoing legal risk for online public accommodations, particularly restaurant websites, that fail to provide full accessibility for visually disabled users, potentially leading to demands for website remediation, attorney's fees, and a declaration of ADA violations for non-compliance with WCAG standards.

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