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ADA Website Accessibility Lawsuit: An Online Accessories Retailer

Case # · District Court, S.D. Florida · Filed March 13, 2023

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AAMissing Alt TextScreen Reader IncompatibilityMislabeled Interactive ElementsInaccessible Dynamic Content

Case Summary

Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., has filed a lawsuit in the United States District Court, Southern District of Florida on March 13, 2023, against an online accessories retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act due to the inaccessibility of the retailer's website to visually disabled individuals, preventing equal access to its goods and services. This case also includes a common law tort claim for trespass due to the unauthorized installation of tracking software on the plaintiff's computer.

The lawsuit specifically identifies several WCAG violations on the e-commerce website, including inaccessible product prices, missing descriptive alt text for product images, a mislabeled search bar (labeled as "search edit space"), mislabeled "increase" and "decrease" buttons within the shopping cart, and inaccessible pricing within the shopping cart. Additionally, the website's logo, which serves as a homepage link, is mislabeled and does not convey its purpose to screen readers, further impeding navigation for visually impaired users. The complaint also notes the absence of an accessibility policy, coordinator, or testing procedures.

This legal action highlights the ongoing risks faced by businesses operating websites that do not comply with established accessibility guidelines like WCAG 2.0 Level AA. Such non-compliance can lead to federal litigation, significant legal costs, and the need for extensive site remediation, emphasizing the critical importance for similar online retailers to proactively ensure their digital platforms are fully accessible to all users, including those with visual disabilities. The inclusion of a trespass claim further underscores the need for transparent and consensual data collection practices.

Case Q&A

What specific WCAG violations is this online accessories retailer accused of?

The online accessories retailer is accused of having inaccessible product prices, missing descriptive alt text for product images, a mislabeled search text bar ("search edit space"), mislabeled "increase" and "decrease" buttons in the shopping cart, inaccessible pricing in the shopping cart, and a mislabeled logo that acts as a link to the homepage.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This lawsuit creates a legal risk for other online retailers whose websites may not be fully accessible to individuals with visual disabilities, potentially leading to similar ADA Title III claims, demands for injunctive relief, attorney's fees, and the necessity of costly website modifications to ensure compliance with accessibility standards, as well as potential claims related to data collection and privacy.

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