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ADA Website Accessibility Lawsuit: French Restaurant Website

Case # · District Court, S.D. Florida · Filed September 29, 2023

Plaintiff's Firm: J. Courtney Cunningham, PLLC

WCAG 2.1 AANon-Text Content (Guideline 1.1.1)Focus Order (Guideline 2.4.3)Error Identification (Guideline 3.3.1)Images of Text (Guideline 1.4.5)

Case Summary

Plaintiff James Watson has filed a lawsuit in the United States District Court, Southern District of Florida, on September 29, 2023, against the operators of an online French restaurant. The complaint alleges that the restaurant's website is not fully accessible to visually impaired users, thereby violating Title III of the Americans with Disabilities Act.

Specifically, the complaint details several WCAG violations, including Guideline 1.1.1 for Non-Text Content, where a floor plan image lacked proper labels and text alternatives. Guideline 2.4.3, Focus order, was also violated as focus remained in the menu navigation bar after selection, skipping content. Furthermore, Guideline 3.3.1, Error Identification, was cited because error messages on a form were not announced to the user, and focus shifted incorrectly. Lastly, Guideline 1.4.5, Images of Text, was violated as text within promotion images was not announced by screen readers.

This lawsuit highlights the ongoing legal risks for businesses that operate websites or digital platforms which fail to meet digital accessibility standards for users with disabilities. It underscores the importance of ensuring websites are fully compliant with ADA Title III and WCAG guidelines to avoid similar litigation and ensure equal access for all customers. The plaintiff, represented by J. Courtney Cunningham, PLLC, seeks injunctive and declaratory relief to compel the defendant to make their website accessible.

Case Q&A

What specific WCAG violations is this online restaurant accused of?

The online restaurant is accused of violating WCAG Guideline 1.1.1 (Non-Text Content) due to unlabeled images, Guideline 2.4.3 (Focus order) with incorrect keyboard navigation, Guideline 3.3.1 (Error Identification) for unannounced error messages, and Guideline 1.4.5 (Images of Text) where promotional text within images is not announced by screen readers.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by James Watson, represented by J. Courtney Cunningham, PLLC.

What legal risk does this create?

This creates a significant legal risk for other businesses with online platforms, emphasizing that non-compliance with ADA Title III and WCAG guidelines can lead to lawsuits seeking injunctive relief and attorney's fees, compelling them to update their websites for accessibility.

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