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ADA Website Accessibility Lawsuit: An Online Clothing and Accessories Retailer

Case # · District Court, S.D. Florida · Filed December 6, 2023

Plaintiff's Firm: Mendez Law Offices, PLLC

WCAG 2.2 Level AMissing Audible ConfirmationsGeneric Audible LabelsUndescribed Input ErrorsScreen Reader Incompatibility

Case Summary

ARANTZA CASTRO, represented by Mendez Law Offices, PLLC, filed an ADA Title III lawsuit against an online clothing and accessories retailer in the United States District Court Southern District of Florida on December 6, 2023.

The complaint alleges multiple WCAG 2.2 (Level A) violations, including lack of audible confirmation for filter and unit button activations, void or generic audible labels for color filter breadcrumbs, product thumbnail color options, and modal close buttons, blank audible labels for shopping bag additions, and insufficient audible cues for 'You might also like' button states. Furthermore, input errors for promo codes and credit card numbers were not audibly described, making the website inaccessible to visually impaired users relying on screen reader software.

This action highlights the significant legal risks faced by an online clothing and accessories retailer that fail to implement comprehensive digital accessibility measures, potentially leading to injunctive relief and compensatory damages for denying full and equal access to disabled individuals.

Case Q&A

What specific WCAG violations is this online clothing and accessories retailer accused of?

The retailer is accused of WCAG 2.2 Standard 3.3.2 (Labels or Instructions) and 3.3.1 (Error Identification) violations. These include lacking audible confirmations for filter and unit button activations, providing void or insufficient audible labels for various interactive elements like color filters, product options, modal close buttons, and shopping bag additions, and failing to audibly describe input errors for promo codes and credit card numbers.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by ARANTZA CASTRO, represented by Mendez Law Offices, PLLC.

What legal risk does this create?

This creates a legal risk for an online clothing and accessories retailer of being found in violation of ADA Title III, leading to potential court orders for injunctive relief to remediate website accessibility barriers, as well as liability for compensatory damages and attorney's fees.

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