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ADA Website Accessibility Lawsuit: online footwear and apparel retailer

Case # · District Court, S.D. Florida · Filed April 17, 2024

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Alt Text on Product ImagesKeyboard Navigation FailureMissing Labels

Case Summary

Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A., filed a federal complaint in the Southern District of Florida on April 17, 2024, against an online footwear and apparel retailer. The lawsuit alleges unlawful disability discrimination under Title III of the Americans with Disabilities Act, citing specific WCAG violations on the e-commerce website.

The complaint details several accessibility barriers on the website, including inaccessible contact information for stores, a lack of notification when selecting product sizes, improperly labeled product pricing, inaccessible drop-down menus without state announcements, and improperly labeled product images that lack descriptive text. Additionally, the plaintiff alleges trespass due to the installation of information tracking software and browser cookies on his personal computer without his advance consent or knowledge, consuming computer resources and degrading performance.

This case highlights the significant legal risks for businesses operating e-commerce websites if they fail to ensure full digital accessibility for visually disabled individuals, emphasizing the need for ADA compliance and robust privacy practices regarding user data collection. Businesses in similar industries should review their digital platforms for compliance with WCAG guidelines to mitigate potential litigation.

Case Q&A

What specific WCAG violations is this online footwear and apparel retailer accused of?

The retailer is accused of inaccessible contact information for stores, lack of notification when selecting product sizes, improperly labeled product pricing, inaccessible drop-down menus, and improperly labeled product images lacking descriptive text.

Who filed this lawsuit, and which law firm?

NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This case demonstrates the legal risk to e-commerce businesses for failing to provide full digital accessibility for disabled users and potential privacy violations related to data collection and tracking without explicit consent.

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