ADA Website Accessibility Lawsuit: A Japanese fast-food chain
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Brett DeSalvo, an individual with visual impairments, filed an ADA digital accessibility lawsuit in the United States District Court for the Central District of California on January 22, 2020, against an online food service provider.
The complaint alleges that the online food service provider's website and mobile applications were not fully or equally accessible to blind and visually-impaired consumers. Specifically, the lawsuit claims users encountered access barriers that denied full enjoyment of services due to a lack of compatibility with screen-reading software, indicating a failure to meet WCAG 2.0 Level AA guidelines.
This case highlights the significant legal risks faced by businesses operating digital platforms, emphasizing the importance of ensuring that all websites and mobile applications are fully compliant with ADA Title III and relevant accessibility standards like WCAG 2.0 Level AA to avoid similar litigation.
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Case Q&A
What specific WCAG violations is this online food service provider accused of?
The website and mobile applications of the online food service provider were allegedly not fully or equally accessible to blind and visually-impaired consumers. The complaint specifically points to access barriers that prevented full enjoyment of services, suggesting a lack of screen reader compatibility and non-compliance with WCAG 2.0 Level AA guidelines.
Who filed this lawsuit, and which law firm?
Brett DeSalvo filed this lawsuit, represented by Wilshire Law Firm.
What legal risk does this create?
This lawsuit serves as a critical reminder for all online businesses that digital platforms must be accessible to individuals with disabilities. Failure to comply with ADA Title III and WCAG standards can lead to costly class action litigation and significant remedial actions.