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ADA Website Accessibility Lawsuit: a beverage company

Case # · District Court, C.D. California · Filed June 4, 2020

Plaintiff's Firm: PACIFIC TRIAL ATTORNEYS

WCAG 2.0 AAMissing Alternative Text (Images)Missing Alternative Text (Linked Images)Empty LinksMissing Form Labels

Case Summary

Rusty Rendon, represented by PACIFIC TRIAL ATTORNEYS, has filed an ADA Title III website accessibility lawsuit in the Superior Court of California, County of Los Angeles, on June 4, 2020. The complaint alleges that the website of an online beverage retailer contains numerous access barriers, preventing visually impaired users, including the plaintiff, from fully accessing its products and services.

The specific WCAG violations cited in the complaint against the online beverage retailer include missing alternative text for graphics, which prevents screen readers from vocalizing image descriptions and results in empty links. Additionally, the website features linked images that lack descriptive alternative text, empty links without functional context, and missing form labels, all of which hinder screen reader users from understanding the purpose of interactive elements.

This lawsuit underscores the critical legal risk faced by e-commerce websites and digital platforms that fail to adhere to web accessibility standards. Businesses operating online are obligated under the Americans with Disabilities Act (ADA) Title III and the California Unruh Civil Rights Act to ensure their digital offerings are fully accessible to all users, including those with visual impairments, to avoid similar legal challenges and potential damages.

Case Q&A

What specific WCAG violations is this online beverage retailer accused of?

The online beverage retailer is accused of having missing alternative text for graphics, linked images without descriptive alternative text, empty links lacking functional context, and missing form labels that hinder screen reader navigation.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Rusty Rendon, represented by PACIFIC TRIAL ATTORNEYS.

What legal risk does this create?

This creates a legal risk for other e-commerce websites and digital platforms that do not comply with ADA Title III and Unruh Civil Rights Act, potentially exposing them to similar lawsuits for failing to provide accessible online services to disabled users.

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