ADA Website Accessibility Lawsuit: an online pizzeria
Plaintiff's Firm: MANNING LAW, APC
Case Summary
Plaintiff Perla Mageno, a blind individual, filed an ADA Title III website accessibility lawsuit against an online pizzeria and restaurant chain in the United States District Court, Central District of California, on June 24, 2020, alleging that its website is not fully accessible to blind and visually-impaired users. The complaint was filed by Manning Law, APC.
The lawsuit specifically alleges multiple WCAG violations, including graphics, links, and buttons lacking alternative text (Alt-text), unlabeled or mislabeled buttons and links, insufficient navigational headings, inaccessible menu browsing due to inaccessible links and descriptions, and an inaccessible checkout system, making it impossible for the plaintiff to fully and independently access the website's goods and services.
This legal action highlights the critical importance for all businesses operating online, especially those with physical locations offering goods and services, to ensure their digital platforms comply with ADA Title III and California's Unruh Civil Rights Act to avoid similar claims of discrimination against individuals with disabilities.
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Case Q&A
What specific WCAG violations is this online pizzeria accused of?
The complaint alleges that the website has graphics, links, and buttons lacking alternative text (Alt-text), unlabeled or mislabeled buttons and links, insufficient navigational headings, inaccessible menu browsing due to inaccessible links and descriptions, and an inaccessible checkout system.
Who filed this lawsuit, and which law firm?
Perla Mageno, a blind individual, filed this lawsuit, represented by Manning Law, APC.
What legal risk does this create?
This case underscores the risk for online businesses, particularly those integrated with physical locations, of facing litigation if their websites do not provide full and equal access to disabled individuals under ADA Title III and state civil rights acts.