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ADA Website Accessibility Lawsuit: A Caregiving Service Provider

Case # · District Court, C.D. California · Filed June 29, 2020

Plaintiff's Firm: MANNING LAW, APC

WCAG 2.0 AAMissing Alt TextUnlabeled Links and ButtonsInadequate Heading StructureScreen Reader Incompatibility

Case Summary

Cesar Cotto has filed a federal lawsuit in the United States District Court for the Central District of California on June 29, 2020, against an online caregiving service provider. The plaintiff, represented by MANNING LAW, APC, alleges that the defendant's website is inaccessible to blind and visually-impaired individuals, violating federal and state accessibility laws.

The complaint specifically alleges violations including the lack of alternative text (Alt-text) for graphics, unlabeled or mislabeled buttons and links, insufficient navigational headings, and product links and descriptions inaccessible to screen-reading software. These barriers prevent the plaintiff and other blind users from fully and independently accessing the website's goods, services, and information.

This lawsuit highlights the ongoing legal risks for online commercial entities whose websites are not designed to be fully accessible to individuals with visual disabilities, underscoring the necessity of adherence to accessibility guidelines such as WCAG to avoid similar ADA Title III and Unruh Civil Rights Act claims.

Case Q&A

What specific WCAG violations is this caregiving service provider accused of?

The lawsuit alleges violations including missing alternative text for images, unlabeled or mislabeled buttons and links, insufficient navigational headings, and inaccessible product information for screen-reading software.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by Cesar Cotto, represented by MANNING LAW, APC.

What legal risk does this create for similar online businesses?

This case underscores the ongoing legal exposure for online businesses that fail to ensure their websites are fully accessible to individuals with visual disabilities, potentially leading to ADA Title III and Unruh Act lawsuits.

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