ADA Website Accessibility Lawsuit: Online Food Service Provider
Plaintiff's Firm: MANNING LAW, APC
Case Summary
Plaintiff PERLA MAGENO, represented by MANNING LAW, APC, filed a federal lawsuit against an online food service provider in the United States District Court, Central District of California, on June 30, 2020. The complaint alleges that the defendant's website fails to be fully accessible to and independently usable by blind and visually-impaired individuals, in violation of the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act (UCRA).
The complaint specifically alleges that the food service provider's website contains multiple accessibility barriers for blind and visually-impaired users, including graphics, links, and buttons that lack alternative text or are incorrectly labeled, multiple unlabeled or mislabeled buttons and links, insufficient navigational headings on several pages, an inaccessible video feature, and an inaccessible checkout system, all of which prevented the plaintiff from independently accessing its offerings.
This lawsuit highlights the significant legal exposure for online businesses, particularly those operating in the e-commerce and food service sectors, that fail to ensure their digital platforms are fully accessible to individuals with disabilities, risking claims under the Americans with Disabilities Act and California's Unruh Civil Rights Act.
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Case Q&A
What specific WCAG violations is this online food service provider accused of?
The online food service provider is accused of having graphics, links, and buttons that are unlabeled, incorrectly labeled, or lack alternative text; unlabeled or mislabeled buttons and links; insufficient navigational headings; an inaccessible video; and an inaccessible checkout system.
Who filed this lawsuit, and which law firm?
Perla Mageno filed this lawsuit, represented by Manning Law, APC.
What legal risk does this create?
This case demonstrates the legal risk for online businesses, particularly in e-commerce and food service, that do not ensure their websites are accessible to disabled individuals, potentially leading to lawsuits under the ADA and state civil rights acts.