ADA Website Accessibility Lawsuit: an online food service provider
Plaintiff's Firm: MANNING LAW, APC
Case Summary
Perla Mageno, represented by Manning Law, APC, filed a civil rights action against an online food service provider in the United States District Court, Central District of California, on June 30, 2020. The lawsuit alleges that the defendant's website fails to be fully accessible to blind and visually-impaired individuals, thereby denying equal access to its goods, services, and information.
The complaint specifies several accessibility barriers on the website, including graphics, links, and buttons that lack proper labels or alternative text (Alt-text), numerous unlabeled or mislabeled buttons and links, insufficient navigational headings, and inaccessible YouTube videos. Additionally, menu links and descriptions are reportedly inaccessible to screen-reading technology, making the site unusable for plaintiff and other disabled users.
This case underscores the critical importance for online businesses, including those in the food service industry, to ensure their digital platforms comply with ADA Title III and similar state laws. Non-compliance with established accessibility guidelines like WCAG can lead to significant legal exposure, including demands for injunctive relief and statutory damages for discriminatory practices against individuals with disabilities.
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Case Q&A
What specific WCAG violations is this online food service provider accused of?
The online food service provider is accused of having graphics, links, and buttons that are not labeled, incorrectly labeled, or lack alternative text (Alt-text); multiple unlabeled or mislabeled buttons and links; insufficient navigational headings; inaccessible YouTube videos; and menu links and descriptions that are inaccessible to screen-reading technology.
Who filed this lawsuit, and which law firm?
Perla Mageno filed this lawsuit, and the law firm representing the plaintiff is Manning Law, APC.
What legal risk does this create?
This creates a legal risk for businesses operating websites that are not fully accessible to individuals with disabilities, potentially leading to lawsuits under Title III of the ADA and state civil rights acts, and requiring permanent injunctions to implement accessibility changes.