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ADA Website Accessibility Lawsuit: a ski resort operator

Case # · District Court, C.D. California · Filed September 21, 2020

Plaintiff's Firm: PACIFIC TRIAL ATTORNEYS, APC

WCAG 2.0 AAMissing Alt TextEmpty Form LabelsEmpty ButtonsRedundant LinksScreen Reader IncompatibilityADA Title III Website

Case Summary

Plaintiffs Dominick Martin and Cheryl Thurston have filed a lawsuit against an online ski resort operator in the Superior Court of California, County of Orange, with the complaint electronically filed on August 12, 2020.

The complaint alleges numerous website accessibility barriers preventing visually-impaired individuals from full and equal access. These barriers include missing alternative text for images and linked images, resulting in empty links for screen reader users. Additionally, the website is cited for empty or missing form labels, empty buttons without descriptive text, and redundant links that create repetitive navigation for keyboard and screen reader users.

This litigation highlights the significant legal risks faced by businesses operating digital platforms that fail to comply with ADA Title III and California's Unruh Civil Rights Act. Companies that do not ensure their websites are fully accessible to disabled users risk legal challenges, including demands for injunctive relief to remediate the barriers and statutory minimum damages for each violation.

Case Q&A

What specific WCAG violations is this online ski resort booking platform accused of?

The platform is accused of missing alternative text for images and linked images, empty or missing form labels, empty buttons without descriptive text, and redundant links that cause repetitive navigation for screen reader users.

Who filed this lawsuit, and which law firm?

Dominick Martin and Cheryl Thurston filed this lawsuit, represented by PACIFIC TRIAL ATTORNEYS, APC.

What legal risk does this create for similar businesses?

This lawsuit indicates that businesses with inaccessible websites, particularly those with similar WCAG violations, face legal exposure under ADA Title III and state civil rights acts, potentially leading to demands for extensive accessibility remediation and significant statutory damages.

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