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ADA Website Accessibility Lawsuit: a coastal California retail and gallery business

Case # · District Court, C.D. California · Filed June 25, 2021

Plaintiff's Firm: WILSHIRE LAW FIRM

WCAG 2.1 AAMissing Alt TextEmpty/Undescriptive LinksKeyboard Navigation FailureInaccessible PDFs

Case Summary

Plaintiff David Loaiza, through the law firm WILSHIRE LAW FIRM, has filed an ADA website accessibility lawsuit against an online retail and gallery business in the United States District Court for the Central District of California on June 25, 2021. The complaint alleges that the business's e-commerce website is not fully and equally accessible to and independently usable by blind and visually impaired individuals, thus violating the Americans with Disabilities Act (ADA) Title III and California's Unruh Civil Rights Act.

The lawsuit specifically details several Web Content Accessibility Guidelines (WCAG) violations, including a lack of alternative text for non-text elements and images, which prevents screen readers from describing visual content. Other alleged barriers include empty links without descriptive text, redundant links causing navigation difficulties, and an overall lack of programmatic determinability for user interface elements, hindering screen reader software functionality. The complaint also cites issues such as web pages lacking descriptive titles, forms without equivalent information for sighted users, and inaccessible Portable Document Format (PDFs).

This case highlights the ongoing legal risks for businesses operating e-commerce platforms that fail to comply with digital accessibility standards like WCAG 2.1. Companies in the retail, gallery, or event space industries that offer services and products through websites are particularly vulnerable to similar lawsuits if their digital properties are not fully accessible to visually impaired users, potentially leading to injunctive relief and statutory damages.

Case Q&A

What specific WCAG violations is this online retail and gallery business accused of?

The online retail and gallery business is accused of lacking alternative text for non-text elements and linked images, having empty links without descriptive text, and redundant links. Further allegations include web pages without descriptive titles, forms lacking equivalent functionality for sighted users, and inaccessible PDFs.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by David Loaiza, represented by the WILSHIRE LAW FIRM.

What legal risk does this create?

This lawsuit indicates that businesses offering goods and services through websites face significant legal exposure under the ADA Title III and California's Unruh Civil Rights Act if their digital platforms are not accessible to individuals with disabilities, potentially leading to demands for injunctive relief, statutory damages, and attorneys' fees.

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