ADA Website Accessibility Lawsuit: an online seafood restaurant
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Crystal Redick, represented by Wilshire Law Firm, filed a class action lawsuit against an online seafood restaurant in the United States District Court for the Central District of California on July 2, 2021.
The complaint alleges numerous WCAG violations on the restaurant's website, including lack of alternative text for non-text elements and images, empty links without descriptive text, redundant links leading to the same URL, absence of title frames for identification and navigation, equivalent text not provided for scripts, forms not mirroring sighted functionality, information conveyed solely by visual presentation, non-resizable text, enforcing time limits without user control, web pages lacking descriptive titles, unidentifiable link purposes from text or context, keyboard operable interfaces lacking discernible focus indicators, undefinable default human language for web pages, changes in context initiated by component focus, unadvised context changes when user interface components are changed, missing labels or instructions for user input, and inaccessible Portable Document Format (PDFs).
This action highlights the significant legal exposure for businesses operating websites that fail to meet digital accessibility standards like WCAG 2.1, potentially leading to injunctive relief, statutory damages, attorneys' fees, and costs under the Americans with Disabilities Act Title III and California's Unruh Civil Rights Act for denying equal access to visually-impaired individuals.
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Case Q&A
What specific WCAG violations is this online seafood restaurant accused of?
The restaurant is accused of lacking alternative text for non-text elements and images, having empty links without descriptive text, redundant links, missing title frames, equivalent text not provided for scripts, non-accessible forms, information conveyed solely visually, non-resizable text, enforcing time limits, pages without descriptive titles, unidentifiable link purposes, keyboard navigation issues, undefinable default language, context changes on focus, unadvised context changes, missing labels/instructions for user input, and inaccessible PDFs.
Who filed this lawsuit, and which law firm?
Crystal Redick filed this lawsuit, represented by Wilshire Law Firm.
What legal risk does this create?
This creates a legal risk for similar businesses of class action lawsuits alleging discrimination under the ADA and state laws, seeking injunctive relief, statutory damages, and legal fees for failing to provide accessible digital platforms to visually-impaired users.