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ADA Website Accessibility Lawsuit: An Online Luxury Watch Retailer

Case # · District Court, C.D. California · Filed July 21, 2021

Plaintiff's Firm: WILSHIRE LAW FIRM

WCAG 2.1 AAMissing Alt TextKeyboard Navigation IssuesInaccessible FormsScreen Reader Incompatibility

Case Summary

Meghan Downing has filed a federal lawsuit against an online luxury watch retailer in the United States District Court for the Central District of California on July 21, 2021. The plaintiff, represented by WILSHIRE LAW FIRM, alleges that the defendant's website contains numerous accessibility barriers, denying visually-impaired individuals full and equal access to its online services and physical location.

The complaint details several WCAG violations, including the lack of alternative text for non-text elements, missing title frames and web page titles, and issues with keyboard navigation, such as indiscernible focus indicators and links without descriptive text. Further allegations include the absence of equivalent text for scripts and forms, content that cannot be resized without losing functionality, and time limits without user control. The defendant's website also allegedly suffers from problems with content structure, programmatic determination of UI elements, and inaccessible Portable Document Format (PDFs).

This class action highlights the significant legal and financial risks faced by businesses operating digital platforms that fail to comply with ADA Title III and similar state laws like California's Unruh Civil Rights Act. Companies that do not ensure their websites are fully accessible to disabled users may face lawsuits seeking injunctive relief, statutory damages, attorney's fees, and costs, compelling them to invest in comprehensive digital accessibility remediation.

Case Q&A

What specific WCAG violations is this online luxury watch retailer accused of?

This online luxury watch retailer is accused of lacking alternative text for non-text elements, missing title frames, issues with keyboard navigation (including indiscernible focus indicators and non-descriptive links), and the absence of equivalent text for scripts and forms. Other violations include non-resizable content, uncontrollable time limits, structural content issues, and inaccessible PDFs.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by Meghan Downing and is being represented by WILSHIRE LAW FIRM.

What legal risk does this create?

This lawsuit demonstrates the legal risk for online businesses that fail to provide accessible digital platforms, potentially leading to class action lawsuits, demands for injunctive relief to fix accessibility barriers, statutory damages, and legal fees.

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