ADA Website Accessibility Lawsuit: an online swimwear retailer

Crystal Redick has filed an ADA Title III website accessibility lawsuit against an online swimwear retailer in the United States District Court for the Central District of California on August 13, 2021. The plaintiff alleges that the defendant's e-commerce platform is not fully accessible to and usable by individuals with visual disabilities, thereby denying equal access to its products and services.

The complaint alleges that the e-commerce website fails to substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for individuals with visual disabilities. This lack of conformance is asserted to deny full and equal access to the digital goods and services offered by the online swimwear retailer, violating Title III of the Americans with Disabilities Act and the Unruh Civil Rights Act.

This case highlights the ongoing legal risks for online businesses, including other e-commerce platforms and online retailers, regarding website accessibility. Companies that fail to ensure their digital properties are accessible to users with disabilities, particularly those with visual impairments, may face similar litigation under the ADA Title III and state disability laws, necessitating costly remediation and legal defense.