ADA Website Accessibility Lawsuit: An Online Furniture Retailer
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Plaintiff Thuy Thanh Alonzo, through WILSHIRE LAW FIRM, filed an ADA Title III lawsuit against an online furniture retailer in the United States District Court for the Central District of California on August 18, 2021.
The complaint alleges that the retailer's website is not fully and equally accessible to visually impaired individuals who rely on screen-reading software. Specific violations cited include a lack of alternative text for non-text elements and images, missing text for identification and navigation in title frames, no equivalent text for scripts, forms without the same information and functionality as for sighted persons, content structure not conveyed visually, text not resizable up to 200% without loss, time limits not adjustable, web pages lacking descriptive titles, unclear link purposes, indiscernible keyboard focus indicators, undetermined default human language, unannounced context changes on focus or setting changes, missing labels/instructions for user input, and inaccessible Portable Document Format (PDFs).
This action highlights the significant legal risk faced by businesses operating e-commerce websites and digital platforms that fail to comply with Web Content Accessibility Guidelines (WCAG 2.1), particularly regarding their obligations under Title III of the ADA and California's Unruh Civil Rights Act, emphasizing the need for comprehensive digital accessibility to avoid similar litigation and ensure equal access for all users.
Unlock Full Intelligence Report
Obtain the technical WCAG violation analysis, target metadata, and legal stakes for Case #.
Case Q&A
What specific WCAG violations is this online furniture retailer accused of?
The retailer is accused of lacking alternative text for images and non-text elements, having empty and redundant links, missing descriptive titles for web pages, failing keyboard navigation, and providing inaccessible PDFs.
Who filed this lawsuit, and which law firm?
This lawsuit was filed by Thuy Thanh Alonzo, represented by WILSHIRE LAW FIRM.
What legal risk does this create?
Businesses with inaccessible websites risk lawsuits under the Americans with Disabilities Act and state civil rights laws, potentially leading to injunctive relief, statutory damages, attorney fees, and the requirement to remediate their digital platforms to WCAG standards.