ADA Website Accessibility Lawsuit: a seafood restaurant chain
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Plaintiff Thuy Thanh Alonzo, represented by WILSHIRE LAW FIRM, filed a lawsuit in the United States District Court for the Central District of California on August 27, 2021, alleging that a prominent seafood restaurant chain's website is inaccessible to visually-impaired users.
The complaint details multiple WCAG violations, including the lack of alt-text on graphics and images, empty links without descriptive text, redundant links leading to the same URL, and linked images also missing alt-text. These barriers prevent screen-reader users from understanding content, navigating effectively, and completing online orders for food items and restaurant locations.
This case highlights significant legal risks for businesses operating e-commerce websites and digital platforms that fail to comply with web accessibility standards like WCAG 2.0/2.1, potentially leading to injunctive relief, statutory damages, and attorney's fees under the Americans with Disabilities Act Title III and California's Unruh Civil Rights Act.
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Case Q&A
What specific WCAG violations is this online restaurant chain accused of?
The online restaurant chain is accused of failing to provide alt-text for graphics and images, having empty links with no descriptive text, including redundant links that go to the same URL, and having linked images that also lack alt-text.
Who filed this lawsuit, and which law firm?
Plaintiff Thuy Thanh Alonzo filed this lawsuit, represented by WILSHIRE LAW FIRM.
What legal risk does this create?
This creates a legal risk for businesses with inaccessible websites, exposing them to potential lawsuits under the ADA Title III and state laws, demanding injunctive relief to implement accessibility standards, and possibly statutory damages and attorney's fees.