ADA Website Accessibility Lawsuit: Online Furniture Retailer
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Plaintiff Portia Mason, represented by Wilshire Law Firm, filed a class action lawsuit in the United States District Court for the Central District of California on September 30, 2021, against an online furniture retailer.
The lawsuit alleges various WCAG violations, including a lack of alternative text for non-text elements and linked images, missing title frames for identification and navigation, equivalent text not provided for scripts, forms not offering the same information and functionality for sighted persons, content structure not conveyed visually, text not resizable without loss of functionality, time limits without user control, missing web page titles, unclear link purposes, indiscernible keyboard focus indicators, default human language not programmatically determined, context changes on focus receipt without warning, missing labels or instructions for user input, markup language errors (incomplete tags, improper nesting, duplicate attributes), and inaccessible Portable Document Format (PDFs). Specific issues like empty links and redundant links are also cited.
This action highlights significant legal risks under ADA Title III and California's Unruh Civil Rights Act for e-commerce websites and online businesses that fail to ensure their digital platforms are fully accessible to visually impaired users, emphasizing the need for robust WCAG 2.1 compliance and proactive barrier removal.
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Case Q&A
What specific WCAG violations is this online furniture retailer accused of?
The online furniture retailer is accused of numerous WCAG violations, including lack of alternative text for non-text elements and linked images, missing title frames for navigation, absence of equivalent text for scripts, forms not equally functional, unreadable content structure, unresizable text, enforced time limits, missing page titles, unclear link purposes, indiscernible keyboard focus, undefined default human language, unadvised context changes, missing labels/instructions, markup language errors, and inaccessible PDFs.
Who filed this lawsuit, and which law firm?
Plaintiff Portia Mason filed this lawsuit, represented by Wilshire Law Firm.
What legal risk does this create for similar businesses?
This lawsuit underscores the legal risk for e-commerce and online businesses under ADA Title III and California's Unruh Civil Rights Act if their websites are not fully accessible to visually impaired individuals. It emphasizes the need for comprehensive WCAG 2.1 compliance to avoid litigation and ensure equal access.