ADA Website Accessibility Lawsuit: an Online Furniture Retailer
Plaintiff's Firm: WILSHIRE LAW FIRM
Case Summary
Portia Mason, represented by WILSHIRE LAW FIRM, has filed a class action lawsuit in the United States District Court for the Central District of California on October 1, 2021, against an online furniture retailer. The complaint alleges that the retailer's website is not fully accessible to blind and visually impaired individuals who rely on screen-reading software.
The lawsuit specifically alleges numerous WCAG violations, including the lack of alternative text for non-text elements, missing title frames for identification and navigation, equivalent text not provided for scripts, inaccessible forms, content structure not conveyed visually, inability to resize text without functionality loss, enforced time limits without user control, missing web page titles, indeterminable link purposes, absent keyboard focus indicators, non-programmatically determined default human language, unannounced context changes on focus or setting changes, missing labels for user input, malformed markup language elements, inaccessible PDFs, indeterminable names and roles for user interface elements, empty links, redundant links, and linked images missing alt-text.
This action highlights the ongoing legal risks faced by e-commerce businesses and online service providers whose digital platforms are not fully accessible to individuals with disabilities. Companies operating websites must ensure compliance with ADA Title III and WCAG 2.1 guidelines to avoid potential class action lawsuits, costly litigation, and ensure equitable access for all users.
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Case Q&A
What specific WCAG violations is this online furniture retailer accused of?
The online platform is accused of numerous WCAG violations, including a lack of alternative text for non-text elements and linked images, missing title frames, inaccessible forms, content structure not conveyed visually, and issues with text resizing and keyboard operability. Further violations include the absence of proper web page titles, indeterminable link purposes, missing labels for user input, inaccessible PDFs, and malformed markup language elements.
Who filed this lawsuit, and which law firm?
Portia Mason filed this lawsuit as a class action plaintiff. She is represented by WILSHIRE LAW FIRM.
What legal risk does this create?
This lawsuit indicates that businesses with online platforms face significant legal risks if their websites are not fully accessible to disabled users, especially those using screen-reading software. Failure to comply with ADA Title III and WCAG 2.1 guidelines can lead to class action litigation and demands for injunctive relief and statutory damages.