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ADA Website Accessibility Lawsuit: Eyewear Retailer

Case # · District Court, S.D. Florida · Filed March 19, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AA FailureScreen Reader IncompatibilityMislabeled Form FieldsInaccessible Search FunctionKeyboard Navigation Failure

Case Summary

Plaintiff VICTOR ARIZA has filed an ADA Title III lawsuit in the United States District Court, Southern District of Florida, against an eyewear retail chain on March 19, 2020. The complaint alleges that the defendant's website, an extension and gateway to its physical stores, contains access barriers preventing visually disabled individuals from full and equal enjoyment of its services, privileges, and advantages.

The complaint specifically alleges several WCAG violations including a mislabeled home button, an inaccessible site search function, consistent interference with screen reader software, mislabeled color options, and mislabeled quantity options. Furthermore, the website reportedly lacks prompting information necessary for visually disabled users to fill out online forms and does not meet Web Content Accessibility Guidelines ("WCAG") 2.0 Level AA or higher.

This legal action underscores the significant legal exposure for online retailers within the eyewear industry and other businesses operating e-commerce websites if their digital platforms fail to provide effective communication and accessibility for individuals with disabilities, in violation of ADA Title III requirements.

Case Q&A

What specific WCAG violations is this eyewear retailer accused of?

The eyewear retailer is accused of having a mislabeled home button, an inaccessible search function, consistent screen reader interference, mislabeled color options, and mislabeled quantity options, among other barriers, and failing to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case highlights the legal imperative for online retailers to ensure their digital platforms are fully accessible to individuals with visual disabilities, particularly through screen reader compatibility and clear navigation, to avoid similar ADA Title III lawsuits and potential injunctive relief.

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