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ADA Website Accessibility Lawsuit: An Online Clothing Retailer

Case # · District Court, S.D. Florida · Filed July 9, 2020

Plaintiff's Firm: ACACIA BARROS, P.A.

WCAG 2.0 A F65WCAG 2.0 A F89WCAG 2.0 A F68WCAG 2.0 A F54Screen Reader Incompatibility

Case Summary

Plaintiff Raymond T. Mahlberg, a legally blind veteran, filed an ADA Title III lawsuit against an online clothing retailer in the United States District Court for the Southern District of Florida on July 9, 2020. The plaintiff, who relies on screen-reading software, alleges that the defendant's e-commerce website is not fully or equally accessible, preventing him from accessing information, services, and making purchases.

The complaint specifically details several alleged WCAG 2.0 AA violations, including the absence of alt attributes for image elements (F65), elements lacking text or an image with an alt attribute (F89), ARIA controls without labels (F68), and onclick handlers missing equivalent onkeyup or onkeydown handlers (F54). These technical barriers reportedly create confusion for users navigating with screen readers and hinder effective communication, thus denying equal access to the website's offerings.

This litigation highlights the ongoing legal imperative for online clothing retailers and similar businesses to ensure their digital platforms adhere to ADA Title III and WCAG accessibility standards. Failure to implement appropriate auxiliary aids and services for visually impaired users can lead to injunctive relief, significant attorney's fees, and court costs, emphasizing the critical need for inclusive digital design.

Case Q&A

What specific WCAG violations is this online clothing retailer accused of?

The online clothing retailer is accused of several WCAG violations, including all image elements lacking an alt attribute (WCAG 2.0 A F65), elements missing text or an img with an alt attribute (WCAG 2.0 A F89), ARIA controls having no label (WCAG 2.0 A F68), all onclick handlers missing an equivalent onkeyup or onkeydown handler (WCAG 2.0 A F54), and button elements containing only an img without an alt attribute (WCAG 2.0 A F65).

Who filed this lawsuit, and which law firm?

Raymond T. Mahlberg, a legally blind veteran, filed this lawsuit, represented by Acacia Barros, P.

What legal risk does this create?

This case underscores the ongoing legal risk for online businesses, especially e-commerce platforms, that fail to provide accessible websites and digital content for visually impaired individuals. Non-compliance with ADA Title III and WCAG standards can lead to injunctive relief, attorney's fees, and court costs, emphasizing the need for comprehensive digital accessibility.

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