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ADA Website Accessibility Lawsuit: a luxury fashion retailer

Case # · District Court, S.D. Florida · Filed August 13, 2020

Plaintiff's Firm: ACACIA BARROS, P.A.

WCAG 2.0 AMissing Alt AttributesInaccessible LinksUnlabeled ARIA ControlsInaccessible Form Elements

Case Summary

Plaintiff Raymond T. Mahlberg has filed a lawsuit against a luxury fashion retailer, operating stores in Florida, in federal court on August 13, 2020. This action, filed in the Southern District of Florida, seeks permanent injunctive relief under Title III of the Americans with Disabilities Act of 1990 (ADA), asserting that the e-commerce website is not fully accessible to visually-impaired consumers. Plaintiff is represented by Acacia Barros, P.A.

The complaint alleges that the digital platform contains source code barriers that prevent screen-readers from working effectively, thereby denying visually-impaired individuals equal access. Specific WCAG 2.0 A violations cited include missing alt attributes for image elements (F65), 'a' elements lacking text or alt attributes for images (F89), ARIA controls without labels (412), HTML form controls without accessible names (F68), and empty button elements lacking accessible names (F65).

This case highlights the ongoing legal risk for businesses operating websites that fail to adhere to ADA Title III requirements for digital accessibility. Companies, particularly those with physical stores and e-commerce platforms, must ensure their online presence is fully navigable by individuals using assistive technologies like screen-readers. Failure to provide effective communication and equal access can lead to lawsuits seeking permanent injunctive relief, attorneys' fees, and substantial costs, underscoring the necessity of WCAG compliance.

Case Q&A

What specific WCAG violations is this luxury fashion retailer accused of?

The luxury fashion retailer is accused of several WCAG 2.0 A violations, including missing alt attributes for image elements (F65), 'a' elements without text or alt attributes for images (F89), ARIA controls lacking labels (412), HTML form controls without accessible names (F68), and empty button elements without accessible names (F65).

Who filed this lawsuit, and which law firm?

Raymond T. Mahlberg filed this lawsuit, and he is represented by Acacia Barros, P.

What legal risk does this create?

This lawsuit demonstrates the legal risk faced by online retailers that do not ensure their websites are accessible to visually impaired individuals. Businesses may face federal lawsuits under ADA Title III, leading to orders for injunctive relief, significant legal fees, and the mandate to undertake costly website modifications to achieve compliance.

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