ADA Website Accessibility Lawsuit: Hotel & Restaurant Company Mobile App
Plaintiff's Firm: The Leal Law Firm, P.A.
Case Summary
Andres Gomez, represented by The Leal Law Firm, P.A., has filed an ADA Title III lawsuit in the United States District Court for the Southern District of Florida on September 29, 2020. The complaint alleges that a hotel and restaurant company operating a mobile application has failed to provide full and equal access to its digital platform for blind and visually impaired individuals.
The lawsuit specifically details several WCAG violations, including the absence of text equivalents for non-text elements, critical information conveyed solely through visual presentation, an incorrect programmatic reading sequence affecting meaning, app pages lacking descriptive titles, images without explanations for screen reader users, and the complete lack of an accessibility statement within the application.
This legal action underscores the significant risk faced by businesses that offer goods and services via mobile applications without ensuring they are fully accessible to people with disabilities. Companies must proactively implement WCAG 2.1 A and AA guidelines to avoid similar lawsuits, which seek injunctive relief to compel remediation of digital barriers and cover the plaintiff's legal fees.
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Case Q&A
What specific WCAG violations is this mobile application accused of?
The mobile application is accused of not providing text equivalents for non-text elements, conveying information primarily through visual presentation, having an incorrect programmatic reading sequence, lacking descriptive app page titles, failing to explain images for screen readers, and missing an accessibility statement.
Who filed this lawsuit, and which law firm?
This lawsuit was filed by Andres Gomez, represented by The Leal Law Firm, P.
What legal risk does this create?
This creates a legal risk for companies whose mobile applications or digital platforms are not accessible to users with disabilities, potentially leading to ADA Title III lawsuits demanding injunctive relief, remediation of digital barriers, and payment of the plaintiff's attorney's fees.