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ADA Website Accessibility Lawsuit: a children's apparel e-commerce site

Case # · District Court, S.D. Florida · Filed November 10, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AA Compliance FailureScreen Reader IncompatibilityMislabeled Links & ButtonsInaccessible FormsMissing Alt Text on Banners

Case Summary

Plaintiff VICTOR ARIZA filed a lawsuit against an online children's apparel retailer in the United States District Court, Southern District of Florida, on November 10, 2020. The complaint alleges violations under Title III of the Americans with Disabilities Act due to the inaccessibility of the defendant's website to visually disabled individuals using screen reader software.

The complaint details several WCAG violations, including site elements with text not properly labeled for screen readers, mislabeled links and home page buttons, consistent interference with screen reader output, inaccessible banners with special offers, and "show size" mislabeled as a link. Additionally, the website allegedly lacks prompting information for visually disabled individuals to accurately fill out online forms and an effectively accessible "accessibility" statement or contact information for disabled users.

This case highlights the significant legal risks for e-commerce businesses operating websites that do not adhere to ADA Title III and WCAG 2.0 Level AA guidelines. Businesses that serve as an extension of physical public accommodations must ensure their digital platforms are fully accessible to disabled users, including those with visual impairments, to prevent potential litigation and ensure equal access to services and information.

Case Q&A

What specific WCAG violations is this children's apparel e-commerce site accused of?

The site is accused of having text not properly labeled for screen readers, mislabeled links and home page buttons, consistent interference with screen reader output, inaccessible banners with special offers, and "show size" mislabeled as a link. It also lacks prompting information for filling out online forms and an accessible accessibility statement.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a legal risk for online retailers and similar businesses whose websites are not fully accessible to visually disabled users, potentially leading to lawsuits under ADA Title III for failing to provide equal access to goods, services, and information.

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