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ADA Website Accessibility Lawsuit: Women's Clothing Retailer

Case # · District Court, S.D. Florida · Filed March 10, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

Missing Alt Text on Product ImagesInaccessible Interactive ElementsInaccessible Online FormsScreen Reader IncompatibilityWCAG 2.0 Level AA Non-Conformance

Case Summary

Plaintiff VICTOR ARIZA filed an ADA Title III lawsuit against a women's clothing retailer in the United States District Court, Southern District of Florida, on March 10, 2021. The plaintiff is represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

The complaint alleges that the e-commerce website contains significant access barriers preventing blind and visually disabled individuals from full and equal use. Specific violations include mislabeled product images, inaccessible site functions such as "select a size," and a general lack of prompting information needed to accurately complete online forms. Furthermore, the website reportedly lacks an "accessibility" notice or policy and does not meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA or higher.

This litigation underscores the ongoing legal challenges faced by businesses with digital platforms that fail to meet accessibility standards. The case serves as a critical reminder that e-commerce websites must comply with ADA Title III requirements, ensuring equal access for all users, including those with visual disabilities, to mitigate legal risks, potential injunctive relief, and compensatory damages.

Case Q&A

What specific WCAG violations is this women's clothing retailer accused of?

The online platform is accused of having mislabeled product images, inaccessible site functions like "select a size," and a lack of prompting information for online forms. It also allegedly fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by VICTOR ARIZA, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This case highlights the legal risk for e-commerce businesses that do not ensure their websites are accessible to disabled users, potentially leading to lawsuits under ADA Title III for injunctive relief and damages.

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