ADA Website Accessibility Lawsuit: An Online Shoe Retailer
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A., filed a federal lawsuit in the United States District Court Southern District of Florida on July 6, 2021, alleging that an online shoe retailer's website violates the Americans with Disabilities Act.
The complaint details several accessibility barriers, including unlabeled menu drop-down options, unidentifiable sign-in/account creation links, unlabeled product pricing, and missing contact information for screen reader users. Additionally, the e-commerce website is alleged to lack prompting information for online forms, an accessibility notice or policy, and the universal disabled symbol. The plaintiff claims the site fails to meet WCAG 2.0 Level AA standards, specifically citing issues like missing alt-text for graphics and non-operable functions via keyboard navigation.
This lawsuit highlights the critical legal exposure for businesses operating websites that do not fully comply with digital accessibility standards, potentially leading to similar ADA Title III litigation for non-compliant online platforms denying disabled individuals equal access to goods and services.
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Case Q&A
What specific WCAG violations is this online shoe retailer accused of?
The website is accused of having unlabeled menu options, sign-in/account links, product pricing, and contact information for screen readers. It also lacks prompting information for online forms, an accessibility statement, the universal disabled symbol, alt-text for graphics, and full keyboard operability, resulting in non-compliance with WCAG 2.0 Level A
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES
What legal risk does this create?
This case demonstrates the legal risk for businesses whose websites are not digitally accessible, potentially facing ADA Title III lawsuits for denying disabled users equal access to online services and information.