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ADA Website Accessibility Lawsuit: cinema operator

Case # · District Court, S.D. Florida · Filed September 14, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMislabeled Page ElementsInaccessible Form FieldsKeyboard Navigation Issues

Case Summary

Plaintiff VICTOR ARIZA, represented by Roderick V. Hannah, Esq., P.A., filed this ADA Title III lawsuit on September 14, 2022, in the United States District Court, Southern District of Florida, against an operator of a chain of movie theaters and its associated website.

The complaint alleges that the defendant's website contains several pervasive access barriers preventing full and equal use by blind and visually disabled individuals using screen reader software. Specifically, violations include location selection states given as letters instead of full words, a mislabeled home page, an inaccessible gift card design option, and an inaccessible gift card amount. Furthermore, the website lacks an accessibility notice or contact information for disabled users, and fails to meet WCAG 2.0 Level AA standards.

This legal action highlights the critical importance for businesses, particularly those in the entertainment and ticketing industries, to ensure their online platforms comply with ADA Title III and Web Content Accessibility Guidelines. Failure to address such barriers can lead to significant legal exposure, including demands for declaratory and injunctive relief, attorney's fees, and damages for issues such as trespass through information tracking without consent.

Case Q&A

What specific WCAG violations is this cinema operator accused of?

The cinema operator is accused of having a website where states are listed as letters instead of words for location selection, a mislabeled home page, an inaccessible gift card design option, and an inaccessible gift card amount.

Who filed this lawsuit, and which law firm?

Plaintiff VICTOR ARIZA filed this lawsuit, and is represented by Roderick V. Hannah, Es

What legal risk does this create?

This creates a legal risk for businesses, especially those in the entertainment sector, whose websites are not accessible to visually disabled users, particularly concerning online ticketing, reservations, and gift card features, potentially leading to ADA Title III lawsuits and demands for injunctive relief.

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