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ADA Website Accessibility Lawsuit: a restaurant and nightlife club

Case # · District Court, S.D. Florida · Filed October 13, 2023

Plaintiff's Firm: J. Courtney Cunningham, PLLC

WCAG 2.1 AAMissing Alt TextKeyboard Navigation IssuesScreen Reader IncompatibilityLogical Reading Order

Case Summary

Plaintiff James Watson has filed an ADA Title III lawsuit against a restaurant and nightlife club operator in the United States District Court, Southern District of Florida, Miami Division, on October 13, 2023. The complaint alleges that the defendant's mobile website is not fully accessible to visually impaired consumers, thereby denying equal access to its goods and services.

The lawsuit specifically details multiple WCAG violations, including Guideline 1.1.1 (Non-Text Content) for unannounced special events promotion images, Guideline 1.3.1 (Info and Relationships) where expanded menu links are not announced, Guideline 1.3.2 (Meaningful Sequence) due to unannounced page auto-scrolls, Guideline 2.4.3 (Focus order) for inaccessible Happy Hour pop-ups, Guideline 4.1.2 (Name, Role, Value) as add-to-cart buttons and quantity fields lack focus, and Guideline 1.4.5 (Image of Text) for inaccessible VIP package information presented as images.

This action underscores the significant legal exposure for hospitality businesses operating digital platforms, such as mobile websites, that fail to comply with ADA Title III and WCAG standards. Businesses with inaccessible online services risk litigation, requiring them to undertake corrective procedures, provide auxiliary aids, and potentially incur attorney's fees, costs, and litigation expenses.

Case Q&A

What specific WCAG violations is this restaurant and nightlife club accused of?

The mobile website is accused of violations including missing non-text content announcements, unannounced expanded menu links/content, unannounced page auto-scrolls, incorrect focus order for pop-ups, lack of focus/announcement for add-to-cart buttons and quantity fields, and inaccessible image-based text for VIP package information.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by James Watson, represented by J. Courtney Cunningham, PLLC.

What legal risk does this create?

This case highlights the ongoing legal risk for hospitality businesses whose digital platforms fail to meet ADA Title III accessibility standards. Inaccessible mobile websites can lead to claims for injunctive relief, attorney's fees, and costs, compelling businesses to remediate digital barriers to ensure equal access for disabled individuals.

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