ADA Website Accessibility Lawsuit: Entertainment Center Website
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff NELSON FERNANDEZ has filed a lawsuit in the Southern District of Florida on August 30, 2024, alleging that an entertainment center's website violates Title III of the Americans with Disabilities Act. The complaint, represented by Roderick V. Hannah, Esq., P.A., seeks declaratory and injunctive relief, attorney's fees, and costs for unlawful disability discrimination, alongside claims of trespass.
The lawsuit specifically claims that the website contains access barriers preventing full use by blind and visually disabled individuals using screen reader software. Alleged violations include movie titles not being read by screen readers, cursor jumping to "get tickets" without movie descriptions, location and telephone numbers being read without descriptive context, and text throughout the website not being labeled properly, causing the cursor to skip information (e.g., inaccessible PDF food menus). The complaint also states the website lacks an accessibility notice or policy and does not meet WCAG 2.0 Level AA or higher standards.
This action highlights significant legal risks for businesses operating entertainment centers or similar public accommodations that rely on websites for services like ticket sales, reservations, and loyalty programs. Failure to implement comprehensive web accessibility policies, conduct regular accessibility testing, provide auxiliary aids, and ensure effective communication for all users, particularly those with visual disabilities, can lead to ongoing litigation and demands for extensive corrective measures and compensatory damages.
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Case Q&A
What specific WCAG violations is this entertainment center's website accused of?
The entertainment center's website is accused of several violations, including movie titles not being read by screen readers, cursor jumping to purchase options without descriptions, location and phone numbers lacking descriptive context, improperly labeled text leading to skipped information, and inaccessible PDF menus when navigating with a keyboard. The website also lacks an accessibility notice or policy and does not meet WCAG 2.0 Level AA standards.
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES
What legal risk does this create?
This creates a legal risk for entertainment centers and similar online platforms, demonstrating the potential for lawsuits if their websites are not fully accessible to visually disabled individuals. Businesses risk facing demands for injunctive relief, attorney's fees, costs, and compensatory damages for failing to provide equal access to their online services and information.