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ADA Website Accessibility Lawsuit: a golf and country club and its associated HOA

Case # · District Court, S.D. Florida · Filed October 1, 2024

Plaintiff's Firm: Sconzo Law Office, P.A.

WCAG 2.1 AAScreen Reader IncompatibilityMissing Alt TextKeyboard Navigation FailureInaccessible Forms

Case Summary

Lori Robins has filed an Americans with Disabilities Act (ADA) lawsuit in the United States District Court For the Southern District of Florida, West Palm Beach Division, on December 2, 2024, against a golf and country club and its associated homeowners association. The complaint alleges widespread digital accessibility barriers on the defendants' websites, denying her equal access as a visually impaired individual.

The lawsuit details numerous WCAG violations, including the absence of a "Skip to Content" link, inaccessible menu items and heading structures for screen reader users, and missing or improper alt text for decorative and informative images. Further allegations cite non-descriptive link texts, forms relying on placeholder text without announced error messages, and a lack of keyboard support for interactive elements like calendar controls. Additionally, the websites reportedly fail to announce PDFs and forms, cannot accurately navigate image galleries, and lack proper alt text and ARIA labels for board member identification, hindering effective communication and navigation for disabled users.

This complaint underscores the critical legal imperative for online platforms, particularly those serving residential communities and public accommodations, to ensure their digital offerings are fully accessible to individuals with disabilities. Businesses with websites, apps, or online portals providing access to amenities, schedules, or payment processing face significant litigation risk under ADA Title III if they neglect to implement WCAG 2.1 Level A and AA guidelines, potentially leading to injunctive relief and substantial civil penalties.

Case Q&A

What specific WCAG violations is this golf and country club and associated HOA accused of?

The lawsuit alleges an inaccessible "Skip to Content" link, menu items and heading structures not readable by screen readers, missing or incorrect alt text for images, non-descriptive link texts, and forms relying on placeholder text. Other violations include a lack of keyboard support for interactive elements, failure to announce PDFs/forms, and an inability to accurately navigate image galleries and identify board members due to missing alt text and ARIA labels.

Who filed this lawsuit, and which law firm?

Lori Robins filed this lawsuit, represented by Sconzo Law Office, P.

What legal risk does this create?

This case highlights the legal risk for businesses operating online platforms, including those serving residential or recreational communities, that fail to comply with ADA Title III and WCAG 2.1 Level A and AA guidelines. Inaccessible websites can lead to lawsuits seeking injunctive relief, compensatory and punitive damages, and attorney's fees.

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