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ADA Website Accessibility Lawsuit: an online barber shop

Case # · District Court, S.D. Florida · Filed October 22, 2024

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.Α.

WCAG 2.0 Level AAImproperly Labeled TextScreen Reader IncompatibilityKeyboard Navigation FailureMissing Accessibility Policy

Case Summary

Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.Α., has filed a lawsuit in the United States District Court, Southern District of Florida on October 22, 2024. The complaint alleges that an online barber shop, operating under a specific business name, maintains an inaccessible e-commerce website, thus violating Title III of the Americans with Disabilities Act. The plaintiff, a visually disabled individual using screen reader software, was allegedly unable to effectively access and navigate the website.

The lawsuit claims that the e-commerce website contains numerous access barriers for visually disabled users relying on screen reader software. Specific violations include improperly labeled text causing cursor skips, inaccessible information regarding days and hours of operation, improperly labeled calendar dates preventing screen reader software integration, and unlabeled gift card themes hindering selection. Furthermore, the website allegedly lacks an "accessibility" notice, statement, or policy and fails to meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA or higher versions, denying full and equal access to goods, services, and privileges.

This legal action highlights the ongoing risks faced by businesses, particularly those with a physical presence and an associated digital platform, that fail to ensure their online services are fully accessible to individuals with disabilities. Similar online retailers and service providers are at risk of litigation if their websites do not comply with ADA Title III and established accessibility guidelines, potentially leading to costly injunctions, demands for policy overhavers, and awards for attorney's fees, costs, and expenses.

Case Q&A

What specific WCAG violations is this online barber shop accused of?

The online barber shop is accused of having improperly labeled text, inaccessible information (like hours of operation), improperly labeled calendar dates for screen reader software, and unlabeled gift card themes. The website also allegedly lacks an accessibility policy and does not meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by NELSON FERNANDEZ, and he is represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.Α.

What legal risk does this create?

This lawsuit demonstrates the legal risk for businesses with online platforms that are not fully accessible to disabled users. It suggests that such entities may face litigation under ADA Title III, potentially resulting in court orders for website modifications, policy changes, and financial penalties.

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