ADA Website Accessibility Lawsuit: A National Restaurant Chain
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., has filed a federal lawsuit in the United States District Court, Southern District of Florida, on January 29, 2025, alleging violations of Title III of the Americans with Disabilities Act against a national restaurant chain. The complaint asserts that the company's website fails to provide equal access to visually disabled individuals.
The lawsuit specifically details several access barriers on the website for users relying on screen reader software. These include the telephone number lacking a full description, product images missing descriptive alt-text, and improperly labeled text causing the cursor to skip information and navigate to the nearest accessible link, button, or header. Additionally, the website is alleged to lack a useful and effective accessibility statement or policy, a dedicated customer assistance line for visually disabled individuals, and fails to meet WCAG 2.0 Level AA or higher standards.
This action highlights the ongoing legal risks for businesses operating e-commerce websites and digital platforms that do not comply with ADA Title III and WCAG guidelines. Companies that fail to implement essential accessibility features, such as descriptive alt-text for images and proper labeling for screen readers, face potential litigation, necessitating a proactive approach to digital inclusion to avoid claims of discrimination and ensure equal access for all users.
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Case Q&A
What specific WCAG violations is this national restaurant chain accused of?
The lawsuit alleges that the company's website has accessibility barriers including a telephone number lacking a full description, product images missing descriptive text, and improperly labeled text causing screen readers to skip information. It also claims the site lacks an effective accessibility statement and fails to meet WCAG 2.0 Level AA standards.
Who filed this lawsuit, and which law firm?
Nelson Fernandez filed this lawsuit, represented by the law firms Roderick V. Hannah, Es
, P.
and Law Office of Pelayo Duran, P.
What legal risk does this create?
This case underscores the legal risk for e-commerce businesses that do not ensure their websites are accessible to individuals with visual disabilities. Failure to comply with ADA Title III and WCAG standards can lead to lawsuits seeking injunctive relief and attorney's fees, highlighting the importance of digital accessibility.