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ADA Website Accessibility Lawsuit: Gas Station & Restaurant Chain

Case # · District Court, S.D. Florida · Filed January 29, 2025

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAKeyboard Navigation FailureScreen Reader IncompatibilityMissing Alt TextInaccessible Shopping Cart

Case Summary

Plaintiff Nelson Fernandez, represented by Roderick V. Hannah, Esq., P.A., has filed an ADA Title III website accessibility lawsuit against an operator of gas stations and restaurants. The complaint was filed in the United States District Court, Southern District of Florida, on January 29, 2025.

The lawsuit details numerous alleged WCAG violations on the defendant's e-commerce website. These include an inaccessible shopping cart where item names cannot be navigated by keyboard and a lack of confirmation for removed items. The plaintiff also claims an ineffective accessibility statement, missing alt-text for graphics, and a failure to ensure all website functions are operable via keyboard. Additionally, the complaint notes the absence of a web accessibility policy, dedicated accessibility personnel, or regular automated and user accessibility testing programs, and that the website fails to meet WCAG 2.0 Level AA standards or higher.

This legal action highlights significant legal risks for similar online platforms, emphasizing the necessity for robust web accessibility policies, dedicated accessibility personnel, regular audits, and adherence to WCAG 2.0 Level AA standards or higher to ensure equal access for all users.

Case Q&A

What specific WCAG violations is this gas station and restaurant chain accused of?

The complaint alleges several issues including an inaccessible shopping cart where item names cannot be navigated by keyboard and a lack of confirmation for removed items. It also cites an ineffective accessibility statement, missing alt-text on graphics, and a failure to ensure all functions are keyboard operable.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, represented by Roderick V. Hannah, Es

What legal risk does this create?

This case underscores the legal imperative for online businesses to implement comprehensive web accessibility policies, engage accessibility coordinators, conduct regular automated and user accessibility testing, and comply with WCAG 2.0 Level AA standards to avoid similar Title III ADA litigation.

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