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ADA Website Accessibility Lawsuit: A Restaurant's Online Platform

Case # · District Court, S.D. Florida · Filed January 31, 2025

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAScreen Reader IncompatibilityKeyboard Navigation FailureMislabeled ElementsInaccessible Forms

Case Summary

NELSON FERNANDEZ has filed an ADA Title III website accessibility lawsuit against a Florida for-profit corporation operating a restaurant, in the United States District Court for the Southern District of Florida on January 31, 2025. The plaintiff, who is visually and physically disabled, alleges that the online platform denies him full and equal access to its offerings, despite his intent to patronize the physical establishment.

The complaint specifically outlines several accessibility barriers. These include a mislabeled logo that screen readers fail to relay its purpose, improperly labeled text causing the cursor to skip information, and inaccessible date, time, and number of people options for keyboard navigation when attempting to reserve a table. Furthermore, the website's "accessibility" statement and widget were ineffective and did not provide a viable alternative for navigation, ultimately failing to meet WCAG 2.0 Level AA standards.

This action highlights the ongoing legal risks for businesses, particularly those operating restaurants and other public accommodations with online platforms, if their digital interfaces are not fully compliant with ADA Title III and WCAG standards. Companies must ensure their websites are accessible to all users, including those with visual disabilities, to avoid similar lawsuits and ensure equitable access to their services and information.

Case Q&A

What specific WCAG violations is this restaurant's website accused of?

The restaurant's online platform is accused of having a mislabeled logo, improperly labeled text that screen readers skip, and inaccessible date, time, and party size options for keyboard users during table reservations. Its accessibility statement and widget were also ineffective, and the site fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm represents them?

NELSON FERNANDEZ filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create for similar businesses?

This case demonstrates that restaurants and other public accommodations with online platforms face significant legal risk under ADA Title III if their websites are not fully accessible to disabled individuals, specifically regarding WCAG compliance, effective screen reader interaction, and keyboard navigation.

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