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ADA Website Accessibility Lawsuit: an Italian restaurant

Case # · District Court, S.D. Florida · Filed March 14, 2025

Plaintiff's Firm: ALEKSANDRA KRAVETS, ESQ. P.A.

WCAG 2.2 Level AAMissing Alt TextKeyboard Navigation FailureScreen Reader IncompatibilityImproper Heading/Landmark Structure

Case Summary

Plaintiff ANDREE CAMPBELL has filed a lawsuit in the United States District Court Southern District of Florida, Fort Lauderdale Division on March 14, 2025, alleging that the website of an Italian restaurant fails to comply with ADA Title III accessibility standards.

The complaint details numerous accessibility barriers, including missing "Content info" landmarks and incorrectly defined landmark structures with repetitive labels. It also cites the use of multiple H1 headings on pages, unindicated external links, and prerecorded video-only content without text transcripts. Further issues involve images lacking alternative text, non-interactive phone numbers and email addresses, and interactive elements that are not keyboard-focusable. Incorrect keyboard tabbing order, unassociated labels for interactive elements, unannounced new window links, and inaccessible carousel regions are also noted, alongside errors not clearly linked to their respective forms.

This lawsuit highlights significant legal risks for businesses, especially restaurants with an online presence, whose websites do not meet digital accessibility standards. Failure to provide full and equal access to information and services for visually disabled individuals, as mandated by the ADA, can result in legal action, demanding injunctive relief and attorney's fees to remediate accessibility barriers.

Case Q&A

What specific WCAG violations is this Italian restaurant's website accused of?

The website is accused of having missing "Content info" landmarks, repetitive landmark labels, multiple H1 headings, unindicated external links, video-only content without transcripts, images without alt text, and non-interactive contact information. Further violations include keyboard navigation failures for interactive elements, incorrect tabbing order, unassociated labels, unannounced new window links, inaccessible carousel content, and form errors not clearly linked to fields.

Who filed this lawsuit, and which law firm?

Plaintiff ANDREE CAMPBELL filed this lawsuit, represented by ALEKSANDRA KRAVETS, ES

What legal risk does this create for similar businesses?

This case underscores the risk for businesses, particularly those in the hospitality industry, if their websites are not fully accessible to disabled users. Non-compliance with ADA Title III and WCAG standards can lead to costly lawsuits seeking injunctive relief to rectify accessibility barriers and cover legal expenses.

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