ADA Website Accessibility Lawsuit: an online skydiving booking service
Plaintiff's Firm: J. COURTNEY CUNNINGHAM, PLLC
Case Summary
Windy Lucius has filed an ADA Title III digital accessibility lawsuit against an online skydiving booking service in the United States District Court, Southern District of Florida, Miami Division, on March 20, 2025. The plaintiff alleges that the defendant's website is not fully accessible to visually impaired consumers using screen reader software.
The complaint details several WCAG violations, including issues with Focus Order (Guideline 2.4.3) where 'Gift Cards' and other links are skipped or hidden, and 'Personalize' and 'Apply' buttons are inaccessible. Error Identification (Guideline 3.3.1) failures mean error notifications on 'Contact' and booking pages are not announced or accessible. Additionally, Name, Role, Value (Guideline 4.1.2) violations cite unlabeled and inaccessible elements, such as icons, carousel buttons, and social media links, which prevent screen readers from conveying their purpose or destination.
This lawsuit highlights the ongoing legal risks for businesses operating online platforms that fail to comply with ADA Title III and WCAG 2.1 Level A and AA Guidelines. Companies, including those in the recreational activities sector, must ensure their websites are fully navigable and usable by individuals with disabilities to avoid similar litigation, attorney's fees, and injunctions requiring costly website remediation.
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Case Q&A
What specific WCAG violations is this online skydiving booking service accused of?
The online skydiving booking service is accused of Guideline 2.4.3 (Focus Order) violations for skipped or hidden links and inaccessible buttons, Guideline 3.3.1 (Error Identification) failures where error messages are not announced or accessible, and Guideline 4.1.2 (Name, Role, Value) issues due to unlabeled and inaccessible interactive elements.
Who filed this lawsuit, and which law firm?
This lawsuit was filed by Windy Lucius, represented by the law firm J. COURTNEY CUNNINGHAM, PLLC.
What legal risk does this create?
This creates a significant legal risk for businesses with online platforms, especially those offering public accommodations, as non-compliance with ADA Title III and WCAG standards can lead to lawsuits, substantial attorney's fees, and court orders mandating expensive website alterations.