ADA Website Accessibility Lawsuit: a restaurant chain operator
Plaintiff's Firm: ACACIA BARROS, P.A.
Case Summary
Raymond T. Mahlberg, represented by ACACIA BARROS, P.A., has filed an ADA Title III website accessibility lawsuit in the United States District Court, Southern District of Florida, Fort Lauderdale Division, on March 28, 2025, against an international restaurant chain operator.
The complaint alleges that the e-commerce website is not fully accessible to visually impaired consumers, preventing Plaintiff Raymond T. Mahlberg from independently navigating content with screen-reading software. Specific violations cited include the inability to find store locations due to skipped addresses and lack of focus, banners lacking focus and meaningful descriptions (WCAG 2.1 AH71), images missing alt text, inaccessible forms for ordering pickup with keyboard, poor contrast of background/text/products, and the absence of a zoom feature.
This lawsuit highlights the ongoing legal risks for online businesses, especially those with e-commerce platforms connected to physical locations, if their websites fail to comply with ADA Title III and WCAG standards. Businesses must ensure their digital interfaces are fully accessible to visually impaired users to avoid claims of discrimination and the need for costly injunctive relief, attorney's fees, and litigation expenses.
Unlock Full Intelligence Report
Obtain the technical WCAG violation analysis, target metadata, and legal stakes for Case #.
Case Q&A
What specific WCAG violations is this restaurant chain's website accused of?
The website is accused of several violations, including skipping address information, banners lacking focus and meaningful descriptions (WCAG 2.1 AH71), images missing alt text, inaccessible forms for keyboard users when ordering, poor text/background contrast, and the absence of a zoom feature.
Who filed this lawsuit, and which law firm?
Raymond T. Mahlberg, a visually-impaired individual, filed this lawsuit, represented by the law firm ACACIA BARROS, P.
What legal risk does this create?
This case demonstrates the legal exposure for businesses operating websites that are not accessible to individuals with disabilities, potentially leading to federal lawsuits under ADA Title III seeking permanent injunctive relief, attorney's fees, and litigation costs.