ADA Website Accessibility Lawsuit: Online Movie Theater Chain
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff NELSON FERNANDEZ has filed a federal lawsuit against an online movie theater chain in the United States District Court for the Southern District of Florida on March 31, 2025. The plaintiff alleges unlawful disability discrimination in violation of Title III of the Americans with Disabilities Act, seeking declaratory and injunctive relief, attorney's fees, and costs.
The lawsuit specifically claims that the e-commerce website contains access barriers that prevent blind and visually disabled individuals using screen reader software from full and equal use. Alleged violations include a keyboard trap on a location search feature, inaccessible submenus on the main menu, lack of confirmation when selecting seats, and inaccessible ticket pricing information. The plaintiff also notes the absence of a visible accessibility notice or a viable alternative means to navigate the website for visually impaired users.
This legal action highlights the critical importance for online entertainment platforms to ensure their digital properties comply with ADA Title III requirements. Businesses operating similar e-commerce websites and offering services online, especially those with a nexus to physical public accommodations, face significant legal risk if their platforms are not fully accessible to individuals with visual disabilities, potentially leading to similar lawsuits for injunctive relief and damages.
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Case Q&A
What specific WCAG violations is this online movie theater chain accused of?
The online movie theater chain is accused of having a keyboard trap when searching for a theater, inaccessible submenus on the main menu header, lack of confirmation for seat selection, and inaccessible ticket pricing information.
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES
What legal risk does this create?
This creates a legal risk for other online entertainment platforms and public accommodations whose websites are not fully accessible to individuals with visual disabilities, potentially leading to lawsuits seeking injunctive relief and attorney's fees under ADA Title III.