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ADA Website Accessibility Lawsuit: an online restaurant and cafe

Case # · District Court, S.D. Florida · Filed April 30, 2025

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AA FailureKeyboard Navigation FailureScreen Reader IncompatibilityMissing LabelsIneffective Accessibility Widget

Case Summary

Plaintiff VICTOR ARIZA filed a lawsuit against a Florida for-profit corporation operating an online restaurant and physical cafe in the United States District Court, Southern District of Florida, on April 30, 2025.

The complaint details several accessibility barriers, including an inaccessible menu via keyboard navigation, improperly labeled elements within the shopping cart (such as item name, price, and quantity), the inability to remove items using only a keyboard, and text that is not properly labeled, causing screen reader users to skip vital information. Furthermore, an existing third-party accessibility widget and statement were found to be ineffective for visually disabled persons.

This legal action underscores the significant risk for businesses in the food and beverage sector whose digital platforms, even with existing accessibility tools, fail to meet ADA Title III requirements for visually disabled users, potentially leading to court-ordered website overhauls and substantial legal costs.

Case Q&A

What specific WCAG violations is this online restaurant accused of?

The online restaurant is accused of having a keyboard-inaccessible menu, improperly labeled shopping cart elements, a keyboard navigation failure for item removal, and improperly labeled text causing screen reader navigation issues. The existing accessibility widget was also deemed ineffective.

Who filed this lawsuit, and which law firms?

Plaintiff VICTOR ARIZA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This case demonstrates that online food and beverage providers face legal exposure under ADA Title III if their websites are not fully accessible, potentially resulting in demands for website modifications, new accessibility policies, staff training, and ongoing audits.

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