ADA Website Accessibility Lawsuit: Online Restaurant Chain
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff NELSON FERNANDEZ has filed a federal lawsuit in the United States District Court for the Southern District of Florida on July 23, 2025, against an online restaurant chain. The complaint was brought by RODERICK V. HANNAH, ESQ., P.A.
The complaint alleges that the defendant's e-commerce website contains multiple access barriers for visually disabled individuals. These include improperly labeled site functions such as location information and pick-up times, misleading product suggestions within the shopping cart that appear as purchased items to screen reader users, and inaccessible notifications for item removal. Furthermore, the website reportedly fails to meet WCAG 2.0 Level AA standards, lacks a useful accessibility notice or statement, and does not display the universal symbol for accessibility information.
This action highlights the ongoing legal risks for businesses, particularly those operating in the food and beverage industry with an online presence, that do not ensure their digital platforms are fully compliant with ADA Title III requirements for visual accessibility. Companies must proactively address these issues to avoid similar litigation and ensure equal access for all users.
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Case Q&A
What specific WCAG violations is this online restaurant chain accused of?
The online restaurant chain is accused of having improperly labeled site functions (e.g., location, pick-up times), misleading product suggestions in the shopping cart, inaccessible item removal notifications, and generally failing to meet WCAG 2.0 Level AA standards. The website also lacks an effective accessibility policy or statement and the universal accessibility symbol.
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES
What legal risk does this create?
This lawsuit creates a legal risk for other online food and beverage businesses that may not have fully accessible websites, potentially leading to similar ADA Title III claims for digital accessibility barriers affecting disabled individuals.