ADA Website Accessibility Lawsuit: A Restaurant Chain's Website
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.
Case Summary
Plaintiff VICTOR ARIZA, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed an ADA Title III website accessibility lawsuit against an online restaurant chain in the United States District Court, Southern District of Florida on July 23, 2025. The plaintiff, who is blind, alleges that the restaurant's website contains barriers that prevent him and other visually disabled individuals from fully and equally accessing its services and information.
The complaint specifically outlines several alleged WCAG violations, including inaccessible addresses when using the locations link with a keyboard, inaccessible pickup times that remain at default, improperly labeled text leading to cursor skips, improperly labeled pricing, inaccessible item names within the shopping cart, and a lack of notification when an item is removed from the shopping cart. Furthermore, the website's integrated "accessibility" statement and third-party widget were reportedly ineffective in providing full access.
This action highlights the legal exposure faced by businesses operating e-commerce websites that fail to adhere to ADA Title III requirements for digital accessibility. Companies in the food and beverage industry, in particular, must ensure their online platforms are fully usable by individuals with disabilities to avoid similar litigation and ensure equal access to goods, services, and privileges.
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Case Q&A
What specific WCAG violations is this restaurant chain's website accused of?
The website is alleged to have inaccessible addresses on the locations link via keyboard, inaccessible pickup times, improperly labeled text causing cursor skips, improperly labeled pricing, inaccessible shopping cart item names, and no notification for item removal from the cart.
Who filed this lawsuit, and which law firms?
Plaintiff Victor Ariza filed the lawsuit, represented by Roderick V. Hannah, Es
, P.
and Law Office of Pelayo Duran, P.
What legal risk does this create?
This case demonstrates the ongoing legal risk for businesses, especially those in the restaurant sector, if their websites are not fully accessible to individuals with disabilities, potentially leading to lawsuits for ADA Title III violations and demands for injunctive relief.