ADA Website Accessibility Lawsuit: Parisian-inspired café chain
Plaintiff's Firm: ALEKSANDRA KRAVETS, ESQ. P.A.
Case Summary
Plaintiff ANDREE CAMPBELL filed an ADA Title III website accessibility lawsuit against an operator of Parisian-inspired cafés in the United States District Court, Southern District of Florida, on August 27, 2025. The plaintiff, who is blind and uses screen reader software, alleges that the e-commerce website is inaccessible, preventing her from accessing information and placing online orders for the physical locations.
The complaint alleges numerous WCAG violations, including inappropriate alternative text for images, incorrectly defined landmark structures, missing heading level 1, interactive elements not focusable via the Tab key, and unannounced external links opening in new tabs. Additionally, the website's telephone numbers and email addresses were presented as non-interactive plain text, and non-interactive elements were incorrectly marked as keyboard focusable, hindering navigation and communication for visually disabled users.
This lawsuit underscores the legal obligation for businesses with online presences, especially those that serve as extensions of physical public accommodations, to ensure their websites are fully compliant with ADA Title III and Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Failure to address such barriers can result in significant legal liabilities, including court-ordered injunctive relief to implement accessibility policies and pay attorney's fees.
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Case Q&A
What specific WCAG violations is this cafe chain accused of?
The online platform is accused of inappropriate alternative text for images, incorrectly defined landmark structures, missing heading level 1, interactive elements not focusable with the Tab key, unannounced external links opening new browser tabs, non-interactive plain text for contact information, and non-interactive elements being incorrectly marked as keyboard focusable.
Who filed this lawsuit, and which law firm?
Plaintiff Andree Campbell filed this lawsuit, represented by Aleksandra Kravets, Es
What legal risk does this create?
This lawsuit highlights the risk that businesses with online platforms face legal action under ADA Title III if their websites are not accessible to disabled users, potentially leading to court orders for comprehensive accessibility overhauls, policy implementation, and payment of attorney's fees.