ADA Website Accessibility Lawsuit: Online Restaurant and Food Service Provider
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A., has filed a lawsuit in the United States District Court, Southern District of Florida, on October 14, 2025. The lawsuit targets an online restaurant and food service provider for alleged violations of Title III of the Americans with Disabilities Act (ADA), specifically concerning the accessibility of its website to visually impaired users.
The complaint details several critical accessibility barriers, including a mislabeled logo preventing screen reader software from identifying its purpose, a lack of notification for screen reader users when items are removed from the shopping cart, inaccessible pricing information (such as subtotal and tax amounts), a telephone number without a full description, and address information lacking specific restaurant identification. Furthermore, the website's integrated accessibility statement and third-party widget were ineffective, failing to provide meaningful access or assistance to visually disabled individuals.
This legal action highlights the ongoing challenges businesses face in ensuring their digital platforms are fully compliant with ADA Title III requirements. Companies operating online services, particularly those with a nexus to physical public accommodations like restaurants, must prioritize comprehensive web accessibility to avoid similar legal exposure and ensure equal access for all users.
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Case Q&A
What specific WCAG violations is this online restaurant and food service provider accused of?
The online restaurant and food service provider is accused of having a mislabeled logo, lacking notifications for screen reader users when items are removed from the shopping cart, providing inaccessible pricing and tax information, having an undescribed telephone number, and address information without specific identification. Additionally, the website's accessibility statement and third-party widget were not effectively accessible.
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES
What legal risk does this create?
This lawsuit demonstrates the legal risk for online businesses, especially those connected to physical public accommodations, if their websites fail to comply with ADA Title III and WCAG guidelines, leading to potential injunctive relief, attorney's fees, and costs for denying equal access to disabled individuals.