ADA Website Accessibility Lawsuit: Restaurant Chain Website
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.
Case Summary
Plaintiff VICTOR ARIZA, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed a federal lawsuit on November 26, 2025, in the United States District Court for the Southern District of Florida. The complaint alleges that an online food company's website violates ADA Title III by being inaccessible to visually disabled users who rely on screen reader software.
The lawsuit specifically details several WCAG violations, including a lack of error messages or notifications when choosing options, inaccessible purchasing details within the shopping cart, no notification when items are removed from the shopping cart, and improperly labeled abbreviations. Furthermore, the website is alleged to not meet WCAG 2.0 Level AA standards, fails to provide alt-text for graphics, and lacks a universal disabled symbol linking to accessibility information and facts.
This case highlights the significant legal risks faced by restaurant businesses and any public accommodation operating an e-commerce website that fails to comply with ADA Title III and WCAG standards. The failure to provide accessible online services for visually impaired users can lead to lawsuits seeking injunctive relief, attorney's fees, and costs, emphasizing the critical need for digital accessibility.
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Case Q&A
What specific WCAG violations is this restaurant chain accused of?
The online food platform is accused of several WCAG violations, including failing to provide error messages or notifications, having inaccessible purchasing details in the shopping cart, not notifying users when items are removed from the cart, and containing improperly labeled abbreviations. It also allegedly lacks alt-text for graphics and fails to meet WCAG 2.0 Level AA standards.
Who filed this lawsuit, and which law firm?
VICTOR ARIZA filed this lawsuit, represented by Roderick V. Hannah, Es
, P.
and Law Office of Pelayo Duran, P.
What legal risk does this create?
This case underscores the ongoing legal risk for businesses, particularly those in the food and beverage industry with online ordering or informational websites, that do not ensure their digital platforms are fully accessible to individuals with disabilities. Non-compliance can result in federal lawsuits seeking costly injunctive relief and attorney's fees.