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ADA Website Accessibility Lawsuit: an online fashion retailer

Case # · District Court, S.D. New York · Filed February 9, 2026

Plaintiff's Firm: GOTTLIEB & ASSOCIATES PLLC

WCAG 2.0 GuidelinesMissing Alt TextKeyboard Navigation FailureScreen Reader IncompatibilityBroken Links

Case Summary

Plaintiff WASHINGTON BENAVIDES MORAN, represented by Gottlieb & Associates PLLC, filed a federal complaint against an online fashion retailer in the United States District Court for the Southern District of New York on February 9, 2026, alleging violations of the Americans with Disabilities Act Title III, New York State Human Rights Law, New York City Human Rights Law, and New York State General Business Law due to an inaccessible website.

The complaint specifically alleges the defendant's website contained multiple accessibility barriers, including a lack of alternative text for graphics, empty links without descriptive text, redundant links leading to the same URL, linked images missing alt-text, pages with identical title elements, and broken links that failed to communicate their status to screen-reader users, thereby preventing visually-impaired individuals from fully accessing goods and services.

This action highlights the ongoing legal risk for businesses operating e-commerce websites that fail to comply with digital accessibility standards, potentially exposing them to similar civil rights lawsuits seeking injunctive relief and damages for discriminatory practices against disabled consumers.

Case Q&A

What specific WCAG violations is this online fashion retailer accused of?

The online fashion retailer is accused of having a website with a lack of alternative text for graphics, empty links without descriptive text, redundant links, linked images missing alt-text, identical title elements across pages, and broken links that do not inform screen-reader users.

Who filed this lawsuit, and which law firm?

WASHINGTON BENAVIDES MORAN filed this lawsuit, represented by Gottlieb & Associates PLLC.

What legal risk does this create?

This case creates a legal risk for businesses with e-commerce websites that are not digitally accessible, as they may face similar lawsuits under ADA Title III and related state laws, seeking mandates for website remediation and compensatory damages.

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